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Tuesday, November 24, 2015  
Posted by: NSRA
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2015 RIS Software LeaderBoard Survey

"With its impressive rankings for the second year running in the RIS Software LeaderBoard, Multidev Technologies Inc. is definitely a vendor that has proven it is a top-rated leader in providing end-to-end solutions and supporting the technology that meets the needs of retailers,” stated Joe Skorupa, Editorial Director of RIS News.

The RIS Retail Software LeaderBoard (commonly referred to as the "Oscars of Retail Technology”) is widely recognized as the retail industry’s most prestigious annual ranking of retail technology software vendors.

Based entirely on retailer evaluations, the RIS LeaderBoard ranks retail software vendors based on customer satisfaction across a wide range of criteria, serving as an objective guide to help retailers find the most suitable vendors and solutions they require.

Multidev’s ChainDrive Solution made the top 20 list moving up 3 spots from 2014 to the 12th position in overall Customer Satisfaction! This year’s LeaderBoard had close to 300 retailers participate in the survey and evaluated 99 software vendors. Beating out 87 vendors, Multidev also placed in 19 top-ten categories!

These head-to-head survey comparisons are conducted by Litchfield Research, an independent third party research company to ensure the publication’s integrity. The scores are based on three main criteria: customer satisfaction, revenue and retail concentration, all of which are fact checked for validity through an extensive research process.

"We are thrilled to once again be included in the LeaderBoard and are extremely proud that we have placed top 10 in so many break-out categories. Our dedication and commitment to our clients satisfaction, growth and success is what drives us to deliver a software that powers their future objectives,” said Melanie Frank, Director of Marketing for Multidev.

Retailers will have the chance to view live demonstrations of ChainDrive during the NRF Annual Convention and Expo January 17-19, 2016 in booth 4335 at the Jacob Javits Convention Center in New York.

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